Damage Restoration Company Makes a Difference
Summary: SERVPRO of Hurst-Euless-Bedford provides water, fire, wind, storm, and mold damage restoration for residential and commercial properties.
One of the most frequently asked questions by people who need damage cleanup and restoration is “Why SERVPRO?” SERVPRO answers the question in a way that is simple, straightforward, and accurate: “The SERVPRO® Difference: The People, Experience, Training, and Equipment to make it … "Like it never even happened."®
The SERVPRO Story
The SERVPRO story sheds more light on The SERVPRO Difference. In 1967, Ted and Doris Isaacson created SERVPRO as a painting business in California. Having a background in cleaning and restoration, they soon transformed the company into a franchisor of cleanup and restoration specialists. They sold their first franchise in 1969 and continued to grow.
In 1988, SERVPRO relocated its corporate headquarters from Sacramento to Gallatin, Tennessee to place itself within 600 miles of 50% of the U.S. population. The company continued its impressive growth, selling the 1,000th franchise in 2000. Today, there are more than 1,700 franchises in the United States, and SERVPRO continues to grow. With a proud history, a positive current growth, and a bright future, SERVPRO presses on toward becoming the premier cleanup and restoration company in the world. This growth and expansion are only possible because of The SERVPRO Difference.
The SERVPRO Goal
The number one goal for SERVPRO teams is to return damaged areas and items to preloss condition. Every SERVPRO® Franchise Professional is dedicated to restoring both the property and the lives of the customers being helped. When cleaning a property so that the disaster looks "Like it never even happened,” dedication and commitment make a difference.
The SERVPRO Team Brings Value and Savings to Clients
SERVPRO promotes the Golden Rule of Restoration: “Restore whenever possible, replace only when necessary.” Restoration is often more cost-effective and time-efficient than replacement. SERVPRO professionals bring savings and value to people who may have lost all their valuables and must exhaust their savings to recover from the disaster. This cost-consciousness on the part of the SERVPRO team makes a difference.
SERVPRO customers are people who have suffered a sudden and unexpected disaster from fire, wind, water, storm, or mold. They are often stunned, in shock, and feeling vulnerable. As much as possible, SERVPRO employees, both in the office and the field, do whatever it takes to achieve customer satisfaction in a professional and respectful manner. Personal sacrifice is more than a part of the job. It is the heart and soul of the corporate culture and a way of life for the SERVPRO team.
Words Are Powerful
“The SERVPRO® Difference: The People, Experience, Training, and Equipment to make it ... "Like it never even happened."® These words, loaded with nuggets of truth, communicate powerful messages.
The “SERV” in SERVPRO communicates the attitude of the SERVPRO professional. SERVPRO team members are on call 24/7 and arrive quickly to begin the process of damage restoration. Often, they provide personal comfort and encouragement to families whose lives have been devastated by a flood, fire, tornado, or other disaster. SERVPRO team members may even live in the same town or city as the client and may have been affected by the same disaster that struck the client.
The “PRO” in SERVPRO communicates an approach that exhibits professionalism of the highest caliber. The men and women arriving on scene to serve are experienced, highly-trained, and fully-equipped professionals ready to face the most daunting challenges.
“Like it never even happened,” communicates action. When the caring professionals at SERVPRO arrive on the scene, they carefully evaluate the situation and quickly formulate an action plan. Then, they get to work. Time is a critical factor in any damage restoration process, and delay can often increase the damage and complicate the restoration process. People want their life, their home, and their business back up and running as soon as possible. SERVPRO understands these concerns.
SERVPRO offers an attitude of caring service, an approach that exhibits the utmost professionalism, and actions that restore a damaged home or business to its preloss condition. When water, fire, wind, storms, or mold damages a home or business and disrupts lives, turn to “The SERVPRO® Difference: The People, Experience, Training, and Equipment to make it … "Like it never even happened."®