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Finding a Commercial Cleaning Service Company: What to Ask

11/11/2020 (Permalink)

The Best Questions to Ask a Commercial Cleaning Service Company

Although hiring a commercial cleaning service can be a daunting task, if done right, you’ll end up with a cleaning company that will meet and exceed your expectations. Many people wonder how they should screen potential commercial cleaning companies, especially when looking for specialized services such as mold removal, commercial water damage cleanup, water removal, and air duct cleaning.

What to Ask a Commercial Cleaning Service 

Whether you need industrial cleaning, school cleaning, or office cleaning, the following questions will go a long way toward determining whether the cleaning company can provide your business with the services you need.

1. Are you CIMS certified?

Cleaning Industry Management Standard (CIMS) certification ensures that the company under consideration has a proven record of adhering to industry best practices that deliver effective, consistent, and responsive cleaning. A company with this certification is committed to the industry and meets the highest standards—it’s almost a guarantee of excellence.

2. What training do you offer your employees?

The cleaning service's employees must be able to deliver the excellent service your business needs. For this to happen, employees need training explicitly geared toward the kind and level of commercial cleaning services your business requires.

3. How long have you been in business?

Besides having employees with the right level of expertise, the cleaning company must also have adequate experience. One way to predict the kind of service the company will offer is to look at its services in the past. Typically, experienced companies tend to be much better at what they do.

4. What accounts do you service with a business that closely resembles mine?

You ideally want a commercial cleaning company with experience working with other, similar business properties because this will help them get a better idea of the kind of customized commercial cleaning services needed.

5. What quality control checks do you use to ensure reliability?

The best commercial cleaning services use janitorial inspections to ensure quality control and employ reporting software and apps to communicate their results quickly and efficiently. This practice ensures that you regularly receive reports and updates to help resolve any possible issues that may arise.

6. Will the same employee or employees continually service my facility? What is your employee turnover percentage?

The best commercial cleaning companies hire and retain good employees. Having a consistent set of long-term cleaners is ideal since the team becomes aware of your establishment's requirements and understands your facility. 

Turnover percentage can also help you determine the level of continuity. While turnover percentages tend to be higher in low-paying service jobs, certain companies have adapted systems and practices that retain their key staff and lower their turnover percentages. Consider asking your potential cleaning service company what strategies it has adapted to ensure it retains its best employees.

7. How do you screen your employees?

Reliable companies work with reliable employees and have recruitment processes that ensure they only hire the right people. Some companies include personality tests in their recruitment process. Others verify references, police records, and previous employment. A cleaning service with a reliable screening process will protect your business, employees, and facility.

Any More Questions?

The number of questions to ask when looking for a commercial cleaning service is almost limitless. However, the above questions should help you get headed in the right direction and streamline the decision-making process. When it comes to commercial cleaning companies in Bedford, SERVPRO is an industry leader.

Why SERVPRO?

SERVPRO is an all-in-one commercial cleaning and restoration company that has served Bedford since 1967. They are a licensed, insured, and certified option with rigorous hiring standards and a positive feedback profile in Texas.

For more information about commercial cleaning, contact SERVPRO of Hurst-Euless-Bedford.

Commercial vs. Residential Water Damages

10/9/2020 (Permalink)

Commercial grade carpet water damage standing water on carpet Standing water in a commercial office building

As we move into the colder, wetter months, we all have to consider the possible damages that our structures can sustain during this time of year. Summer’s storms are past, and now from leaky roofs and moldy siding to deep ruts in the driveway or potholes in the parking lot, the fall and winter months will bring their own set of concerns to both home and business owners. Weather won’t be as violent, but rains can last a lot longer, and then will come sleet, ice, and snow.

For the homeowner, some of the exterior concerns due to weather will be:

  • Eroded landscaping
  • Rutted driveways, especially those that are graded either up or downhill
  • Moldy siding, window sills, door-jambs, window panes, and roofing
  • Rotting wooden fencing and decking
  • Leaking roof
  • Puddles and pooling

For the business owner, some of the exterior trouble spots can be:

  • Potholes and eroded surfaces in public parking areas
  • Eroded walkways or damaged, buckling sidewalks and public walkways
  • Leaking roofs
  • Damaged materials and machinery that have not been stored properly

When it comes to the interior spaces, businesses have to keep an eye on employee bathrooms and kitchen/break areas to make sure that leaks are handled immediately and that spills are cleaned up right away. During bad weather, customers and vendors will track water and debris into your building, and both for safety and aesthetics, it will be a good idea to keep up with this type of accumulation to prevent water damage. Have an umbrella stand ready for everyone who comes through the door!

Homeowners also need to keep up with spills, leaks, and traffic, but it will obviously not be such a large job. In a home, water damage is more likely to come from a water heater or dishwasher that is malfunctioning, or a washer that has developed an issue.

One thing both types of structures have to be concerned about is mold, however - it is never a good thing to realize that a colony has taken hold in either your home or your business.

The team at SERVPRO of Hurst-Euless-Bedford is experienced in all types of clean up after water damage to both homes and businesses, and mold remediation is one of our specialties. Call us today at (817) 595-0004!

How Often Should You Be Replacing Your Roof?

10/7/2020 (Permalink)

When it comes to knowing how often you should replace your roof, there really isn’t any hard and fast rule. You have to keep an eye on its condition to be able to tell if you need to start thinking about it. If your roof is showing signs of damage, that could lead to major water or storm damage to the rest of your home. Our team wanted to share a few potential issues your roof may develop; any one of these may mean it’s time to replace your roof. 

Age

An asphalt shingle roof should last between 20 and 30 years, so if you have a 40-year-old roof, just keep in mind that you will probably need to replace it entirely in the next 1-5 years.

Shingles

Shingles can curl in two ways: by “cupping,” which happens when the edges of the shingles turn upward; and “clawing,” which is when the edges stay flat and the middle starts to come up. Both are signs of weathering and indicate that potential leaks may possibly be developing, depending on the extent. Every homeowner finds themselves replacing a missing shingle, but it can be just about impossible to get a new shingle to match the color of an old one. Granule colors have changed pretty significantly over the years, and shingle colors often change with years of weathering. If your roof is starting to look like a patchwork quilt, you may want to consider replacing it soon. 

Damage

Cracked shingles are typically caused by wind damage, and if the damage is extensive and not isolated to just one area, you should start thinking about replacing your roof within the next few years. 

Algae Or Moss

This is not a big deal when it shows up on your roof, but it doesn’t give your home or business a great look. You don’t want to take matters into your own hands by power washing or scraping it away since that will often chip off all the protective granules and essentially render your shingles useless. You can use a wash that's one part bleach and one part water to remove algae or moss, and if you do decide to replace your roof, consider tiles that are algae-resistant.

Light

This issue is pretty obvious: if light can get in through your roof, so can rain. If you see any water stains during the next rainfalls, and if they spread or expand, you have an active leak, and it is time to contact SERVPRO of Hurst-Euless-Bedford immediately to help remediate the water damage and potential mold growth.

Sagging

A sagging roof is typically an indication of a structural issue and demands immediate attention. There could be a problem with the decking in the attic or with the supports in the foundation, which is even worse. You're not necessarily in imminent danger, but this is the kind of thing that's a lot easier to take care of when it's small and localized, so call your roofing professionals right away for this roofing issue. 

When it comes to replacing your roof, there is no hard and fast rule. If you are experiencing water damage, it is probably time. Remember that SERVPRO of Hurst-Euless-Bedford is here to help if you are dealing with water damage, fire damage, or a mold infestation. We are committed to getting your business Certified: SERVPRO Cleaned!

Office Fire Safety Precautions to Observe

10/6/2020 (Permalink)

In the event that a fire ever occurs in your office, it’s important to have a few fire safety precautions in place to keep your employees and commercial building prepared for dealing with one. While having a fire extinguisher and smoke detectors goes without saying, do your employees know what to do if the alarm sounds or they have to use the extinguisher?

Here are a few fire safety precautions that you should ensure are in place:

  • Make sure your employees know how to use a fire extinguisher. Every 6 months or so, hold a training session where your employees learn how to use a fire extinguisher if they don’t already know how to use one. Something as simple as this could be the difference between an accidental office fire from a microwave or a lighter being extinguished or burning up everything in sight. Here’s a great article on how to use a fire extinguisher.
  • Regularly change your smoke detectors’ batteries and ensure one is installed in every room. As a general rule of thumb, test your smoke detectors once a month and replace their batteries twice a year. By ensuring that your smoke detectors do their job and have the battery juice to sound, you can prevent office fires whenever smoke occurs first.
  • Share your office’s evacuation plan. Depending on the size of your office, you need to have one or multiple evacuation plans to adhere to the building’s fire code. Make sure to take into account any legal requirements for fire evacuation plans before you post them around the building and share them. 
  • Do a few fire drills. Sharing your office’s evacuation plan isn’t enough. Hold a couple fire drills and run your employees through the proper evacuation routes so they know where to go if the building catches on fire. Rehearsing an evacuation plan makes it that much easier to take action in the event that a fire actually occurs.


With all of these fire safety precautions in place, we hope that you’ll never have to manage the aftermath of an office fire. However, If you ever end up dealing with fire damage, water damage, mold, or other natural disaster damage, give SERVPRO of Hurst-Euless-Bedford a call at (817) 595-0004. Our team of professionals are trained and equipped to help you manage restoration and cleaning.

What To Expect From A Commercial Restoration Project

10/5/2020 (Permalink)

As a business owner, you already have a lot on your plate on any given day. You need to know who to call when something goes wrong or your business is damaged. Whether the damage your business is experiencing is from water, fire, or other weather-related issues, you need a company with the expertise and availability to assist you quickly after a disaster. 

Here are some things to look for when seeking a Commercial Restoration Company.

  • Efficiency.

Lost time is lost money. When looking for a company to help you restore your business, you need a team that understands how important and necessary it is to get your business back up and running as quickly as possible.

  • Availability.

When in the midst of a disaster, you need to be able to pick up the phone and have immediate assistance from a team of highly trained professionals. It is important to pick a company that is available 24/7 for emergencies and near your business. 

  • Communication. 

In times of stress, you need people who can talk you through it and communicate a plan, not add to it. When seeking Commercial Restoration, make sure you find someone that is ready to communicate a plan, a time frame, and peace of mind. 

SERVPRO of Hurst-Euless-Bedford is ready to be that company for you. We have experience in damage restoration and have covered commercial loss for many clients. Here are examples of restoration projects we’ve handled:

  • Flood Damage
  • Fire Damage
  • Inclement Weather Damage
  • Damage from Equipment Failure
  • Damage from Vandalism
  • Damage from Accidents 
  • Damage due to Aging of Property

We are available 24/7 and are experts in restoration projects in restoring businesses to their proper condition. If you would like to receive assistance from our team of highly trained professionals here at SERVPRO of Hurst-Euless-Bedford, call us at (817) 595-0004 or seek assistance online!

Dealing With Water Damage in your Attic

10/2/2020 (Permalink)

Considering the attic isn’t an area that is used often by homeowners, it’s easy to forget about it. This is the main reason water damage in the attic often goes unnoticed. If water damage isn’t addressed, it can cause more damage to the areas below the attic and potentially cause mold. The signs of water damage usually include water stains, mold, or musty odors in your home. It is important to make sure you take the proper steps to assess the damage as soon as you notice in order to assure your safety and health, and avoid expensive repairs. 

In order to address the damage, you must first find the source of the problem. Begin by evaluating the damage. Where is the water coming from? Could it be a burst pipe or a hole in your roof? Make sure to check the roof for leaks on a regular basis. The water damage in your attic can also be caused by a lack of ventilation. Humidity can get trapped in the attic and cause a buildup of condensation, which causes water damage. Be sure to remain safe throughout this process and turn off all electrical items before touching anything. 

The next step is to inspect for mold and fix any leaks. As previously mentioned, water damage can lead to a more serious issue, mold, and mildew. Mold can grow in as little as 24 hours, and it’s easy for it to go unnoticed. When inspecting for mold, it is important to take the proper precautions and be careful. Some mold is toxic to humans and if the mold is a serious issue rather than a small one, it’s best to contact a professional. It is also advised to contact a professional before attempting to fix any leaks unless you have to tools and skills to do so with ease. 

SERVPRO of Hurst-Euless-Bedford is always ready to help and assist you with any water damage or mold you may have! If you’re in over your head with water damage, give us a call at (817) 595-0004.

Why an ERP is Absolutely Necessary for Your Business

10/1/2020 (Permalink)

An ERP, or Emergency Ready Plan, is a method of planning for emergencies before they even occur. Why should your business have an ERP? Your emergency strategy will be carefully devised to guide you and your employees when taking the decisive action necessary during a disaster of any size. The SERVPRO Ready Plan information will give you the security of emergency preparedness, and your plan information can be downloaded into our Ready Plan app to instantly share with SERVPRO so that the damage can be intercepted right away. 

Here are some things to consider while putting your ERP into place:

Planning Ahead

  • Talk with your employees to formulate as many disaster scenarios as they can come up with. The most recent hurricanes that have hit Texas have created numerous learning opportunities for preparedness. Studying such tragedies can help you more effectively project other possible disasters to better plan for them. 

Protecting Everyone

  • It is necessary to create an ERP that protects anyone in the building. The Department of Homeland Security refers to this as “Protective Actions for Life Safety,” and includes:
    • Fire Drills. Rehearsals for action during a fire.
    • Sheltering. Sheltering staff during a natural disaster.
    • Sheltering in Place. Sheltering staff during a man-made emergency.
    • Lockdown. Eluding an active shooter.

Incident Stabilization

  • Stabilizing an incident means preventing further damage on the scene. This can be accomplished by training your employees in various rescue procedures including:
    • First Aid and CPR
    • Proper Use of Fire Extinguishers

Evacuation Team

  • Without guidance during an evacuation, people will often panic. Consider adding an evacuation team to your ERP:
    • Assign point persons to guide evacuees out of the building.
    • Appoint helpers to assist persons with disabilities.
    • If an exit is blocked by a hazard such as a collapsed ceiling, make sure the evacuation team is trained to redirect employees to an alternate exit.

SERVPRO of Hurst-Euless-Bedford is a reliable, professional provider of emergency cleaning and restoration services when you experience fire and water damage. SERVPRO can expertly help you devise an effective Emergency Readiness Plan for your business here in the HEB area.

Getting Your North Texas Home Ready for Fall Season Storms

9/30/2020 (Permalink)

Getting your home ready for the colder temperatures and stormy weather conditions of fall is smart, whether you are a homeowner, a business owner, or both. Weather may be unpredictable during the fall here in North Texas, but you won’t have to worry about it if you prepare now. Here at SERVPRO of Hurst-Euless-Bedford, we have some preparation projects for you to consider:

  • Remove dead leaves and debris from your gutters and drainpipes. This will prevent clogging during wetter weather. Drain all outdoor faucets ahead of freezing weather now, as well. 
  • While late summer is not the time to heavily prune trees and bushes, it is a good time to remove any branches that are dead or look like they could prove dangerous during a fall storm. If you have a tree that you think may be dead or dying, contact an arborist to come and take a look at it. If it is actually dead and near your house, you will want to have it removed before anything happens during a fall storm. 
  • Examine all your windows and doors for cracks. If you find any, have them sealed now so that you can stay warm and save energy this fall and winter. You’ll be saving both time and money here!
  • A roof inspection ahead of colder weather will tell you if your roofing needs any attention before fall storms. Loose shingles can be replaced more easily when it’s warm and dry outside. If you have siding on your home, look it over well for any loose sections; fall storms bring wind that can create problems here. 
  • Make sure your entrance walkways are in good shape with no buckling or crumbling. When the surrounding ground is wet it can compromise cement, causing it to crack and split, and that’s an accident just waiting to happen.


If you need help with the job of preparing your home for the upcoming stormy season, just call the professional team here at SERVPRO of Hurst-Euless-Bedford. We have the experience and skills needed to take care of your property and belongings to keep them safe. We can get your home or business Certified: SERVPRO Cleaned, too!

What to Expect From a Fire Damage Restoration Project

9/29/2020 (Permalink)

A fire damage event is difficult for the home or business owner on many levels, and the restoration process that follows can be intimidating. Today we are sharing what you can expect from a fire restoration project. Each fire event is a little different, and each will require a unique solution, although the overall general process stays the same. The steps we are listing below will illustrate the SERVPRO process for the average fire damage emergency.

  • Emergency Contact. Your restoration process begins the moment that you contact us. Our representative will ask you questions regarding the fire damage event that will help us to respond with the appropriate equipment and resources for your particular situation.
  • Inspection and Fire Damage Assessment. Our team will carefully inspect and test all the adjoining rooms of your home or business to determine the extent of the fire, smoke, and soot damage. This step is vital to us, allowing us to develop the perfect plan of action for your property.
  • Immediate Board-Up and Roof-Tarp Service. Fire damage will often compromise the condition of windows, walls, and roofing. To maintain security and to protect against further damage, we will board up missing windows and walls, and place tarps on damaged areas of the roof.
  • Water Removal and Drying. If water damage is present, the water removal process will begin almost immediately, with the goal of removing the majority of the water. Our team will then employ dehumidifiers and air movers to remove any remaining water and complete the drying process.
  • Removal of Smoke and Soot From All Surfaces. SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and all other surfaces.
  • Cleaning and Sanitizing. We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. Our team uses a variety of cleaning techniques to restore your belongings to the condition they were in before the fire. We are also trained to remove lingering odors, using industrial air scrubbers and fogging equipment.
  • Restoration. This is the final step - getting your home or business back to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, installing new carpet, or painting surfaces, or it may entail major repairs, such as the reconstruction of various rooms or areas.

Here at SERVPRO of Hurst-Euless-Bedford, we are ready to help if your Bedford home or business suffers from damage due to fire or water. You can also count on us when it comes to mold remediation and prevention.

Manage Flood Damage in your North Texas Business

9/28/2020 (Permalink)

During storm season here in North Texas, your business may experience some damage from flooding. Here are some tips you can follow to manage flood damage in your Hurst, Euless, or Bedford business:

Safety First!

  • Do not enter the building until a professional has cleared it if you believe that it has been structurally damaged or if flood risk remains.
  • Do not go anywhere near downed power lines or any standing water or metal objects near these downed wires. Stay away from damaged trees, and do not wade into floodwaters.
  • Avoid using open flames, especially indoors. Keep a fire extinguisher handy.
  • Once the worst has passed, assess any and all damage that the building has received. Inspect every part of the property for possible destruction, including machinery, making sure to avoid standing water or using electricity. 
  • Do not climb onto your roof unless the building has been deemed structurally sound, and practice precaution when climbing and working on ladders.
  • If using a chainsaw to cut fallen or damaged trees or branches, take precautions to ensure they do not cause any more damage when they fall.
  • Remove any wet material, such as rugs or carpets, and properly dry them out to prevent mold from establishing itself. Dry your premises by opening windows and doors; it can be helpful to have fans running if it can be done safely. 
  • You are at risk for mold within the first 24-48 hours following a flood, so it is vital to remove the water as soon as possible and start remediation. Flooding poses a risk to drywall, support beams, and foundations, as well, and floodwater can also contain dangerous contaminants and sewage so it must be avoided.
  • Keep track of everything that was destroyed or damaged in the storm by documenting it through photos or videos along with putting together a list of broken items. You will need this list for insurance purposes.


If your business has experienced a flooding event, contact SERVPRO of Hurst-Euless-Bedford as soon as possible. Here at SERVPRO, our focus is your safety and we are here to offer our professional help for water damage, fire damage, and mold remediation. We have years of experience in these areas and we are happy to help!