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Categories of Water - Fort Worth

3/19/2020 (Permalink)

The presence of categories in water and water damage at face value might prove a relatively dicey idea to wrap your head around. A fact further exacerbated by the several research findings anchoring towards the notion of water possessing memory storage abilities, a capacity that's essentially supposed to be reserved exclusively to the human species.

We will not be delving into the metrics around water's memory capacity. In hindsight, though, one could still make a solid argument of Identity Politics has leaked into water (Pun intended) and fear that water damage is the new politically correct name for floods. Such an assumption possesses some degree of soundness; however, it couldn't be further from the truth, and rest assured it's still perfectly safe to say Floods for now.

Plausible Assumptions around Water Damage

We will kick things off by drowning out the assumption (Final pun). Breaking down Water damage to its most layman definition would unpack it as excessive water pooling in areas not initially designated for swimming pool purposes.

Still on edge with this definition? Granted, a pool in itself is harmless; however, when water gathers in places where it shouldn't be, it tends to seek outlets in pursuit of which damages ensue. Damages could be in the form of saturated carpets, cushions, ceilings, and floors. The saturated nature in themselves is damage enough; however, if left unattended translates into homes taking longer to restore and demanding unique drying methods, which can be costly.

Water Damage Sub-Categories

Water damage is primarily sub-categorized into two. First is the External water damage, predominantly caused by floods either from heavy rains or overflowing streams, making their way into your home or business location. Flooding is a common occurrence in Fort Worth owing to its geographical location in a tornado risk zone with storm winds recording speeds of 300 miles per hour, resulting in a torrential downpour and flash floods.

Secondly, we have Domestic water damage, the proponent of which in a nutshell can be sum up to faulty plumbing systems. We at SERVPRO, however, embrace the holistic definition of domestic. Unpacking this means, our technicians are not only capable and equipped with state of the art equipment crucial for intervening in water damages at your homes, but also acknowledge that your offices are at risk too.

We are also purposeful with our choice of words, by intervening in water damages we are fighting on two fronts. The first and rather obvious front is where we come in to alleviate the situation after the damage is already done.

We often get the call in the final moment when the basement is completely flooded or when the improvised bucket solution can no longer serve its course, the leaking office ceiling gives in, molds begin to appear, and the initial drip morphs into a downpour.

Due Diligence

When you first place the call, the SERVPRO respond desk will ask you a series of questions, the questions are aimed at helping us get a gist of your situation. A grasp of the case aside from enabling us to establish appropriate equipment and dispatch significant labor force also allows us to ascertain the category of water loss, which usually dictates the restoration procedure.

Water Loss Categories

The water damage category refers to the degree of water contamination in retrospect to its source of origin. There are three categories of water damage:

Category 1 or "clear water: This type of damage occurs when the water comes from a sanitary water source hence does not pose any significant risks if ingested. Sanitary sources include leaking water supply lines, melting snow/ice, falling rainwater, and overflowing sinks or tubs. In the early stages, water in this category is usually clear water. However, if not cleaned up promptly, it could quickly graduate into Category 2.

Category 2 or "grey water- water loss- This damage is experienced when the water contains contaminations with the potential of transmitting illnesses upon contact or consumption by humans. Contaminants range from organic and inorganic matter to unsafe levels of microorganisms. The pollutants give the water a Greyish color. Contaminated water sources include overflowing washing machines, overflowing toilet bowls, overflowing dishwashers, punctured water beds, and broken aquariums.

Category 3 or black water- Water loss: This type of damage, in most cases, come accompanied by unpleasant odors. The water in this category is Black water, highly contaminated, and riddled with toxigenic, pathogenic as well as other harmful agents (Silt, Pesticides) that can cause chronic illness or even death if consumed. Category 3 sources include; tropical storms and hurricanes invading the indoor environment, toilet overflow with feces, sewage, and flooding from seawater.

Water Damage Restoration Procedure

Once on-site, our team conducts an in-field inspection that guides their deliberation on an effective cleanup strategy and coming up with a service estimate. Once established, our technicians dive into the restoration process (Ignore pun):

  • Water Removal: This is the first step in damage restoration. We extract all water; Floodwater, Sewage water, or Appliance water.
  • Water Damage Mitigation: Depending on the degree of damage, in this step, we focus on recovering saturated carpets and cushions using industrial dehumidifiers and our air movers. We also clean and sanitize belongings at this stage.
  • Water Damage Restoration: SERVPRO, in its capacity as a fully licensed construction and water damage restoration company in Texas will now return your property to its preloss condition as the final step. The restoration also involves the replacement of materials such as drywall and insulation.

Indicators of Water Damages

The preceding paragraphs only highlight the first front in our intervening strategies against water damages. We had alluded to two fronts, and the second front is preventive measure oriented. Water damage develops in severity over time primarily due to homeowners' ignorance, and though unintended, it's still naivety nonetheless. Awareness of the most common indicators of impending water damage will save our clients unnecessary expenses, signs such as

  • An unusually cold home troublesome to regulate.
  • Peeling paint
  • Mold spore build-up
  • The musty odor from basements or cellars
  • Pooling water
  • Discolored Walls

We pride ourselves as Fort Worth's best Restoration Company, not because of our not-so-dry sense of humor. But because we not only want you to call us after the fact to restore your office or home but also when you notice any of the common indicators. Finally, we are among the few companies offering to oversee your water damage claim that is, billing your insurance adjustor directly for the water damage restoration services provided.

Act Now

Ignoring leaks, unfortunately, only procrastinates on inevitable severe water damage. Contact SERVPRO of Hurst-Euless-Bedford today at 817.595.0004, let's work together to maintain your home or office space in its peak pre-water damage condition 24/7/365.

Fire Damage Restoration - We've Got Your Back!

2/12/2020 (Permalink)

Fires are absolutely terrifying, even the idea of a home fire sends a shiver down my spine. They are life altering events, that will most likely be talked about for a lifetime. We know they’re scary, which is why we are here to help you every step of the way. Our teams are caring and compassionate and know just how to handle the situation at hand. We focus on restoring, not replacing, so any and all of your belongings that can be restored will be, and you can rest assured that they will be taken care of as though they are our own. We have special equipment, tools, and cleaning supplies to make sure that your life gets turned right side up, and you’re back on your way.

Give us a call today at 817.595.0004!

It's A Rainy One This Week!

2/12/2020 (Permalink)

I don’t know about you, but I am definitely feeling a little waterlogged this week here! With the skies dumping over an INCH of rain here in Beford today alone, it’s not hard to feel that way. Water has been pooling, like crazy and with more rainy weather on the way next week, it’s probably going to cause some issues to both businesses and homes, which is why we are ready to roll out in a moment’s notice! We can be to your location in as little as an hour, depending on where you are and how bad that rainy traffic can get! We will bring all the equipment and expertise necessary to make sure your water restoration is handled professionally and in a timely manner.

So, the next time you find yourself faced with flood waters, give us a call today at 817.595.0004!

Do Your Employees Know What To Do In Case of An Emergency?

2/5/2020 (Permalink)

Back when I worked retail, I worked for a store that had only one bathroom. Now, this was a fairly popular store, despite ahem – recent bankruptcy (that’s another story for another time) and it was a part of a strip center. When I became manager, I put into a place that it was an employee only bathroom, due to it being so far in our back room. The only exception, being children, because obviously little ones can’t hold it for very long! They just had to be accompanied by an adult.

Now, my sweet, sweet coworker, let a child go back without a parent, and – I think you can see where this is going. We had a diaper shoved into our toilet that lead to a pipe that burst. Product was lost, time was lost, and ultimately, we had to close the store while we waited for it to be fixed. Thinking back, we really had no idea where our water shut of valve was, and that would have been really handy to know that information.

When asked what to do in the situation, most of us said “I don’t know, call corporate.” So, do your employees know what to do in the event of an emergency other than “I don’t know, call corporate?” Make sure they do with an ERP, or Emergency Ready Profile. An ERP is a super handy guide that details out your building, like when the last asbestos test was, where your water shut off is, and more. We will even create a floor plan so in the case of an emergency, we can get set up quickly and efficiently and make sure your business gets back to business.

Give us a call today at 817.595.0004 to set up your ERP!

We're LLRT!

2/5/2020 (Permalink)

If you manage a building, like a high rise or an apartment complex, then you know that it can be stressful to keep up with the upkeep and maintenance of your building. You may not even have time to think about what happens in case your building gets flooded or has a fire. Do you know what your emergency plan is? One of the first questions you may ask yourself is if the team you’re about to bring on to do your restoration is properly equipped to handle such a large loss. But not to worry, because we here at SERVPRO of Hurst-Euless-Bedford are! We are what’s called LLRT, or Large Loss Response Team. That means that we have the tools, the staff, and the experience to handle those huge jobs. We are held to a higher standard than your just regular restoration team, meaning that your job will be handle right every time.

Give us a call today 817.595.0004

We Focus On Restoration, Not Replacing!

2/5/2020 (Permalink)

Fires are devastating. They are not only life threatening, but they are life changing events too. They can turn your entire world upside down and in an instant, they can destroy your valuables and your home. But there is hope! We specialize in restoring, not replacing. We have special processes and ways to get things clean and restore what you thought was lost – like a special washing machine that can fit up to 8 loads at a time and get the smoke smell out of them and make sure they are properly sanitized so you don’t need to shop for a whole new wardrobe. We can even restore your precious photographs and antiques, just ask!

If you find yourself in the midst of a fire, give us a call today at 817.595.0004!

Winter Weather Advisory - 2/5/20

2/4/2020 (Permalink)

Well, we’re officially under a winter weather advisory here in Bedford! I don’t know how long it’s been since we’ve been apart of one of those! Just kidding, it was probably last year, and I’m just being dramatic. Regardless, it’s not going to be a great day out there tomorrow! The advisory starts from midnight tonight until 6 pm Wednesday afternoon. Freezing rain and sleet are expected to coat DFW with some light snow possible. Sleet and snow accumulations are expected to be at about one inch with ice accumulations to be expected to be at about one tenth of an inch. While cities are already preparing for slick roads with preemptive measures and planning on resanding tonight because of all the rain today, it’s important to plan on slick roads, especially around bridges and overpasses. Give yourself plenty of time in the morning for your commute and use caution while driving. Prepare your home for these conditions too. Wrap exposed pipes and faucets and be safe!

If you happen to have a burst pipe from the weather conditions, give us a call today at 817.595.0004!

Five-Star Experience

11/11/2019 (Permalink)

We hate to brag, but do you know just how many five-star reviews we’ve got between our three franchises? It’s over 200! And we hate to toot our own horn, but that means that a whole lot of people recommend our work! We got our rating because we take pride in making sure that treat every job with the upmost care. It doesn’t matter if it’s large or small, if it’s in a house or a commercial building. It will be treated with the same level of compassion as any other job. We take pride in providing a five-star experience, and if it’s not, we work diligently to make sure that we fix whatever we can.

So, give us a call today at 817.595.0004 for your water and fire damage needs.

Highly Trained Crew

11/8/2019 (Permalink)

We take every job seriously, which is why all our technicians are highly trained. We here at SERVPRO make sure everyone is trained the exact same way, and make sure they know everything they need to in order to succeed in the field. They are also certified with IICRC and even more to make sure that everything is up to standard meaning that your home is safe to live in once we leave. We treat every job the same, whether it’s a small bathroom flood or a 5-story high rise in downtown we’ve got you covered with the experience and tools needed to make sure that you are back to normal as fast as possible.

Give us a call today at 817.595.0004 to schedule an appointment with our techs.

SERVPROXIDE? Yes please!

11/7/2019 (Permalink)

Did you know that we are green? Not just our colors either! We are proud to offer special green products that are environmentally friendly, like our SERVPROXIDE! It’s one of our favorite products here at SERVPRO, and we want to tell you why!

It’s a disinfectant that’s got some serious powers. It can kill harmful bacteria, viruses, and mold leaving your home our business clean and sanitized. Because it’s such a good product, it helps us get you back into your home or business faster.

It’s EPA registered! I’m sure the question of “If it’s such a great product and can kill harmful bacteria, viruses, and mold how safe is it?” Well, SERVPROXIDE carries the lowest rating the EPA offers, making it completely safe for everyday use, and it’s safe for the environment, meaning that it’s 100% biodegradable.

It’s a no brainer as to why we use it, and using it makes us easily one of the best cleaning and restoration companies out there.