Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Step 2: Inspection and Water Damage Assessment

A thorough inspection of the home and assessment of the water damage will be conducted so SERVPRO of Hurst-Euless-Bedford technicians can determine the proper scope work. Also, the water source must be identified, turned off and be checked for contamination before the drying process can begin.

 The category and classification of water: Category 1/Clean, Category 2/Significantly Contaminated and Category 3/Grossly Contaminated must be identified to restore your home and belongings safely to industry specifications. SERVPRO of Hurst-Euless-Bedford will identify the category of water to determine the specific restoration processes used to safely restore your property.

A structural assessment is the most important step to assist the technician with a plan of action. Drywall, ceilings, attic, roof, bathrooms, and bedrooms are just a few areas to be checked during the assessment. Our technicians will check all areas with thermal imaging cameras to find all the hidden water.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction